JW Roofing & Associates

- Services and scope: The business is presented as a roofing contractor with additional siding-related work; one review cites a roof replacement, another a siding replacement quote and scheduling issue.

- Overall customer sentiment: Generally positive regarding roofing projects, with strong praise for workmanship, professionalism, and communication; there is at least one negative experience related to responsiveness on a siding quote.

- Positive experiences and practical details:
- Professionalism and expertise from initial consultation through project completion.
- Knowledgeable guidance on material and design choices.
- Courteous, efficient, and meticulous workmanship; attention to details such as shingles and ridge caps.
- On-schedule project completion and thorough post-job cleanup.
- Seamless communication and responsive customer service during the project.
- Competitive pricing and a comprehensive warranty noted as favorable.
- Multiple favorable testimonials for high-quality work and reliability; some reviewers explicitly stated they would recommend.

- Notable reviewer claims about the owner/leader:
- James Walden is described as highly professional, honest, and thorough; praised for proactive communication, pre-job health assessment of roof wood, and a careful, hassle-free process.
- A claim that a roof could last about 25 years when conditions are favorable.

- Negative experience to consider:
- A siding-quote encounter described as unprofessional: initial quote of $350 for 11 pieces of siding, but poor responsiveness (voicemail not returned) and no scheduled work after a visit to the business location; the client ultimately paid $1,000 via the landlord.

- Practical takeaways for potential customers:
- For roofing projects, expect strong workmanship, professional service, clear communication, and a warranty.
- For siding inquiries, verify responsiveness and scheduling timelines during initial contact; confirm pricing expectations and scheduling logistics.
- Contact number provided: 704-460-8138.
- Some customers report repeat business from satisfied clients (e.g., referrals from property managers or rental portfolios).