Jones Brothers Roofing

- Overall, customer experiences are mixed. Many reviews praise the company for quality workmanship, professionalism, and thorough cleanup, with several projects completed on time and crews described as polite and hardworking. The company is also cited as able to handle multiple projects (roofing, siding, windows) and to offer related contracting services (patio work, drainage, electrical work) through a general contractor role.

- Positive details commonly noted:
- High-quality result on roofing and siding projects
- On-time starts and diligent, efficient crews
- Courteous, respectful crews and good cleanup after completion
- Reliable references (some customers were referred by insurance companies)
- Additional services and willingness to coordinate related work

- Negative experiences and cautions:
- At least one instance of not showing up after estimating a job
- Reports of delays and extended timelines, sometimes due to weather or scheduling
- Some customers felt uncertain or unhappy with contract terms or communication during the process
- Pricing concerns: quotes varied widely, with some noting high estimates; a recommendation to obtain multiple estimates
- A specific complaint about a small-area repair charge and a perceived cancellation/holding pattern on a contract

- Practical considerations for potential customers:
- Get multiple written estimates and compare scope and materials
- Clarify schedule, anticipated timelines, and what happens if delays occur
- Confirm all charges in writing, including any fees for small repairs or site work
- If pursuing broader work (patio, drainage, electrical), verify coordination and responsibilities with the contractor
- Check references and consider insurer recommendations when available

- In summary, the business is frequently praised for quality and reliability, but potential customers should verify scheduling, pricing, and contract details to avoid common downsides noted in some experiences.