Jensen Exteriors Roofing and Siding Contractor

(4.6)
114 reviews
+1 503-383-4176

Jensen Exteriors Roofing and Siding Contractor Reviews

- Services and scope: The company handles roofing, siding (including hardy plank and cedar shake replacements), gutters, and occasionally exterior painting; projects often involve multiple sections or large multi-story homes. Some reviews note the ability to replace siding and perform related exterior work in addition to roofing.

- Quality and workmanship: Households consistently report high-quality results, attention to detail, and efficient workmanship. Crews are described as on-time, professional, and respectful, with clean work sites and careful protection of landscaping.

- timeline and efficiency: Projects frequently completed on schedule, sometimes in a single day for sizable roofs, with crews able to adapt to complex or urgent repair needs. Scheduling and pace are repeatedly praised, including emergencies that were accommodated quickly.

- Customer experience and communication: Customers highlight clear, thorough communication from initial estimates through completion. Involvement from the owner (e.g., on-site check-ins) and responsive office staff are common themes, along with transparent explanations of options and costs.

- pricing and value: Multiple reviewers cite reasonable or competitive pricing, with at least one noting among several quotes they received the best price. Financing options and prequalification are mentioned as available.

- staff and service quality: Positive mentions of specific staff (e.g., installers Frank and son, Mike, Natalie, Justin) and the owner, with praise for politeness, respect, and reliability. Some reviews note extra courtesy (e.g., temporarily removing and re-hanging a flag).

- satisfaction and referrals: Most customers express high satisfaction, appreciation of the staff’s effort, and willingness to recommend the company to neighbors or property managers; some note plans to hire again for future projects.

- caveats: A few reviews mention minor installation hiccups, but these were addressed promptly and without major disruption. Overall, issues are described as few and quickly resolved.

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Additional Information

🏗️ Common Materials

Hardy plank siding (fiber cement)

Quality Rating

Excellent

⏱️ Response Time

Typically within a couple of days

📝 Common Complaints

Occasional installation hiccups; minor issues during installation

🛡️ Warranties Offered

Not explicitly stated in the reviews; some reviewers noted the owner would address any issues

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing and good value for money

🔧 Maintenance Tips

Paint exterior siding as needed to protect and finish the look

Location

Other Siding Repair Services in Salem