JD Titan Roofing of Mobile

- Overall sentiment: Predominantly positive experiences with JD Titan Roofing (Randy Pope), praised for professionalism, thorough communication, and high‑quality installations; a few negative notes exist.

- Bids and quotes: Detailed, competitive bids; quotes often in line with or lower than other competitors; customers felt well informed by the quote process.

- Response time and scheduling: Quick initial estimates and site visits; work often started within about a week, though weather-related stoppages could affect timelines.

- Work performed: Roofing work including replacements, skylight replacements, attic vent/fan replacements, flashing repairs, and leak repairs; crews described as professional and respectful; environment cleaned up per contract.

- Inspections and guidance: Thorough roof and attic examinations that uncovered unknown issues; explanations given about needed repairs and future considerations; homeowners received maintenance tips to extend roof life.

- Warranties and financing: Fortified roof certification with a stated 27% reduction in some insurance premiums; Owens Corning warranty coverage; financing assistance mentioned.

- Customer service: High value placed on education and walking customers through the process; multiple reviews describe Randy and supervisors as assets to the company; some reviewers expressed they would become lifetime customers.

- Notable outcomes: Improved roof appearance and performance; some reports of enhanced energy efficiency and reduced future repair concerns.

- Negative experiences: At least one customer reported a nighttime yard incident (divots from a vehicle and a sign left advertising services), and there is a separate zero‑star comment tied to that issue; overall, negative feedback is less common.

- Location/context: Several reviews reference work in the Mobile area; customers frequently recommend the company for roofing and related services.