Jansen Roofing & Repair Inc

Customer reviews of Jansen Roofing (including siding and gutters) are mixed but show strong positives in project management, communication, and cleanup. Many customers praise Eric Ludtke, Jill, Tom, and the team for coordinating with insurers, completing work quickly, and delivering a neat, high-quality finish on roofs, siding, and gutters. Several projects—ranging from single-family homes to multi-family buildings—also note on-time arrivals, professional crews, and thorough site cleanup, with some describing the company as reliable and easy to work with.

However, multiple reviews raise concerns about attention to detail on complex roof configurations (such as gambrel roofs with multiple dormers and numerous intersecting planes). Specific issues cited include using the wrong materials (OSB instead of CDX plywood when specified), wrong color drip edge, misaligned or excessive flashing seams, the use of too-short nails, nails pulling out after a year, damaged shingles during installation, and gutters being kinked or rivets removed/reworked. A few customers stated they would not hire them again for complex projects, while others suggested the company handles straightforward jobs well and would consider them for future work.

Overall, customers highlight strong cleanup and professional presentation, with notable strengths in coordination and communication, while cautioning that detailed workmanship on highly complex roofs can present risk points. Potential customers should verify material specifications, flashing details, and nail choices for complex roof work and confirm color and accessory selections before work begins.