JAM Roofing

(4.9)
150 reviews
+1 541-773-7663

JAM Roofing Reviews

Across numerous customer reviews, JAM Roofing/Construction in Medford, Oregon, is described as responsive, professional, and reliable, with many customers noting competitive pricing, minimal or no change orders, thorough inspections, timely completion, and strong cleanup. The company is depicted as knowledgeable about roof repair, replacement, and related work such as gutters, attic work, and tile repairs, and is described as a local, family-owned business that communicates clearly and coordinates with insurance adjusters for claims. Staff frequently praised include Dan Daulton (sales), Byron (supervisor), Josh, Zack, Kyle, Zach, and Edgar, who are cited for helpful, courteous service and expertise. Many customers report positive outcomes, on-time starts and finishes (often completed earlier than expected), and high satisfaction with workmanship and materials. A minority note scheduling challenges (missed or rescheduled appointments) and, in some cases, a perception of higher cost, but overall the sentiment is favorable with many stating they would hire JAM again and would recommend them.

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Additional Information

🏗️ Common Materials

Shingles (asphalt shingles),Tile

Quality Rating

Excellent

⏱️ Response Time

Typically within 24-48 hours, with some instances of immediate or same-day responses.

📝 Common Complaints

Scheduling issues and communication lapses; occasional delays or missed follow-ups; a few notes about pricing concerns.

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally described as reasonable or competitive; most felt value matched price, though a few noted it wasn't inexpensive but quality justified.

🔧 Maintenance Tips

No explicit maintenance tips provided; references include moss removal on roofs and guidance about attic fans in some cases.

Location

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