Jaco Contracting

(5)
24 reviews
+1 423-825-9902

Jaco Contracting Reviews

- Overall impression: Experiences were overwhelmingly positive, focusing on roof replacement with strong help navigating insurance and, in some cases, siding work.

- Insurance claim handling and coordination: Reported as a major ease factor—staff helped file claims, met with adjusters, coordinated all aspects of the job, and guided customers through the entire process.

- Scheduling and turnaround: Timelines varied but were generally efficient—some customers noted approval within a couple of weeks followed by installation about a week later; several roofs were completed in one day.

- Work quality and cleanup: Customers described high-quality workmanship and thorough, meticulous cleanup that left no noticeable disruption.

- On-site staff and service: Multiple staff members were praised (e.g., Devin, Jesse, Jared/Jarred Morris, Austin, Corey) for being professional, punctual, courteous, knowledgeable, and going above and beyond.

- Communication and transparency: People cited clear, proactive communication and being kept informed throughout the process, with staff answering questions and guiding decisions.

- Recommendations and repeat business: Many customers would highly recommend Jaco Contracting and indicated they would use them again for siding or future roof work.

Summarized by ChatGPT

Additional Information

🏗️ Common Materials

Asphalt shingles (roofing shingles); no siding materials mentioned.

Quality Rating

Excellent

⏱️ Response Time

Within a week

📝 Common Complaints

No significant complaints; overall very positive, with insurance claim coordination handled smoothly.

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing and good value; pricing described as competitive.

🔧 Maintenance Tips

No maintenance tips mentioned.

Location

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