Jackson Roofing & Remodeling LLC

Overall, reviews describe Jackson Roofing & Remodeling as generally positive for roofing and remodeling work, with emphasis on responsiveness, workmanship, and customer service.

- Response, scheduling, and reliability: Many customers reported quick responses and timely on-site visits, with some jobs completed in a single day. A minority noted scheduling issues, delays, or no-shows and holiday timing affecting availability.

- Work quality and scope: Common experiences include full roof replacements (often completed in one day), repairs for leaks or wind damage, deck or enclosed deck work, and occasional decking replacement. Several reviews mention thorough cleanup (nails and debris removed) and attention to detail, with photos or updates provided during the project.

- Communication and customer service: Numerous customers highlighted friendly, helpful office staff and clear communication from the crew. Clients appreciated being involved in material and color choices and received status updates and documentation throughout the process.

- Pricing and value: Some reviewers praised competitive pricing and good value, while at least one comparison noted a higher quote from Jackson Roofing & Remodeling than a competitor. A few resembled the perception that pricing could vary between quotes.

- Notable positive practices: Quick diagnosis and on-site problem solving (e.g., addressing leaks without pressuring for unnecessary roof replacements), willingness to address issues promptly, and courteous, professional crews were frequently cited.

- Notable negative experiences: At least one reviewer described a failure to show up, a long wait, and a significantly higher estimate than competing bids, highlighting potential inconsistency in scheduling and pricing.

In summary, potential customers commonly report prompt service, high-quality roofing/remodeling work, clean site practices, and courteous communication, with occasional concerns about scheduling reliability and pricing variations.