JAC Roofing and Exteriors

The feedback collectively characterizes JAC Roofing and Exteriors as a largely positive siding, roofing, and exterior remodeling contractor, with several recurring strengths and a few service-area caveats.

Key strengths
- Clear, proactive communication and a hands-on approach from key staff (notably Julio, Faith, Mario, and Cory), including guidance through insurance processes, color selection, and contract details.
- High workmanship and professionalism, with many customers reporting thorough, detail-oriented work and clean, orderly job sites (e.g., daily cleanup, protectively covering pools, magnetically checking for nails).
- Quick turnaround and reliable scheduling, with projects often completed efficiently (some cited two-day job windows) and work completed on or ahead of plan.
- Strong insurance-claims support: assistance with documentation, reacting to adjuster needs, and in at least one case securing a higher payout to cover needed repairs.
- Broad scope of work and outcomes: roofing, hardy board siding repairs/replacements, windows, French doors, added space, and overall improvements in home comfort and energy efficiency.

Notable caveats or areas for improvement
- Post-project follow-up can be inconsistent. A few customers reported delays in returning calls or addressing minor issues (vents placement, shingle counts, or small repair tasks) after the main work finished.
- Some customers experienced initial hesitancy or scheduling rescheduling, though many of these concerns were resolved with staff intervention (often Faith or the secretary).

Overall sentiment
- Most customers would recommend JAC Roofing and Exteriors and would hire them again, citing dependable service, professional conduct, and solid value. A minority noted communication gaps, but responsive staff typically mitigated these concerns.