J-Tech Construction and Solar

Overall, customer experiences with JTech Construction are mixed, with several projects delivering strong results and professional service, while others report long delays, poor communication, and unresolved issues.

Positive experiences (projects with windows/doors/siding completed or progressing well)
- Customers praised crews like Pat, Tre, Patrick, and others for professionalism, punctuality, courtesy, and careful workmanship.
- Installations were described as efficient and well-executed, with thorough cleanup and good product instruction.
- Communications from sales and office staff (e.g., Miguel, Sheena, Rob) were highlighted as helpful and supportive.
- Outcomes included high-quality window replacements, front doors, sliding patio doors, and siding, with customers expressing willingness to hire or recommend the company again.
- Some reviews noted immediate issue discovery and responsive problem-solving during the installation process.

Negative experiences and concerns (notable for delays and communication gaps)
- One customer reported paying around $40,000 upfront and experiencing months of radio silence, no project manager, and little to no follow-up, with only occasional calls from a secretary.
- Projects described as “week 6 of a 2-week project” or longer, with backordered materials and unclear start dates, causing significant stress and neighborly tension.
- Issues raised about workmanship in a prior window project, including claims of subpar installation and potential warranty impacts, and questions about subcontractor practices.
- Some customers felt there was a lack of proactive resolution, with negotiation or contact perceived as slow (e.g., only 9–10 days of a promised 10-day window with little progress).

Practical takeaways for potential customers
- Seek a dedicated project manager and a clear, written project timeline; confirm who will supervise the job and provide regular updates.
- Clarify payment terms and milestone-based payments rather than large upfront sums; request a detailed schedule and itemized list of required materials.
- Inquire about material lead times and backorder status, and establish a plan for addressing delays.
- Confirm whether subcontractors will be used, and verify qualifications and warranties for all installers.
- Request a pre-installation inspection and a written warranty scope to avoid surprises after completion.
- Ask for references from recent customers on similar siding/windows/door projects and check for consistency in communication and workmanship.

Update note from 9/19/25
- One customer reported ongoing waiting with no resolution yet, indicating that delays can persist.