ITH Roofing & Remodeling LLC

Customer experiences with ITH Roofing span roof replacements for single-family homes, townhomes, and multi-family properties, including challenging or hard-to-access sites (e.g., narrow Seattle areas). Projects mention a variety of roofing types—reroofs, tear-offs, membrane roofing (PVC/TPO), flat foam/single-ply, metal roofing—as well as related work such as painting, gutters, skylights, and deck or roof-deck installations (composite decking and DuraDek flooring). Several customers noted that the company handles multiple properties and quickly adapts to weather delays, often with short notice, and that neighbors have acknowledged the quality of work.

Positive aspects commonly cited include professionalism, skilled workmanship, responsive and clear communication (project managers such as Ariana or Hannah and owner Isaias are mentioned), timely completion, and the use of high-quality materials. Customers frequently described pricing as fair or competitive and appreciated clean work sites and detailed project updates, including photos. Some customers reported repeat work and referrals to others based on their experience.

There are also some negative points noted by a few customers: one report described sloppy workmanship and poor communication on a deck project, with issues like misalignment and gaps; another mentioned the lack of promised warranty documents and incomplete post-project tasks (e.g., moving a grill). Overall, the sentiment is predominantly positive for roof-related work, with practical considerations for potential customers to confirm warranty documentation and ensure post-completion follow-up, especially for non-roof components.