In Synergy, Inc.

Overall, feedback on InSynergy is predominantly positive, with many customers reporting high-quality remodeling results and strong communication. Key practical takeaways for potential clients:

- Services and outcomes: The team handles bathroom and kitchen remodels, floor installations (vinyl plank, tile), beam replacements, drywall repairs, crown molding, interior doors, painting, and backsplashes. Clients frequently describe final results as beautiful and exactly what they envisioned (e.g., dream master bathrooms, standout kitchens).

- Project management and communication: Several reviewers note thorough updates, owner involvement (Horacio), and clear guidance from start to finish. Permit coordination and scheduling inspections are cited as a strength on some projects.

- Timelines and budgeting: Many projects are completed ahead of schedule and within or near budget, with prices described as fair given the specialized work involved.

- Cleanliness and professionalism: Multiple reports highlight clean job sites and professional crews who left homes tidy.

- Repeated use and referrals: A large number of customers express willingness to reuse InSynergy for future projects and to recommend the company to others.

- Potential concerns: One reviewer reports a significantly negative experience, alleging poor supervision, unresponsive communication after final payment, changing labor force, and multiple code/installation issues. A few reviewers also note changes in how the business operates (no showroom currently; work organized from a condo; reliance on various laborers). Prospective clients should verify current practices, staffing, supervision, licensing, and obtain a detailed written scope and change-order process.

Practical tips for prospective customers:
- Request a detailed written estimate and scope of work, including anticipated timelines and milestones.
- Confirm who will supervise the project and how daily updates are communicated.
- Inquire about permit handling and whether inspections are included.
- Ask for references and recent similar-project examples.
- Clarify staffing and whether the team uses in-house crews or subcontractors, and how changes are managed.