Imperial Construction inc

- Customer was referred to Jerry; he was responsive and scheduled work quickly at first.
- While fixing nail pops and applying paint, paint spilled on floors, a china cabinet, and a sofa.
- Paint was successfully removed from the floors and cabinet, but the sofa remained damaged.
- Jerry promised reimbursement for the sofa after the customer purchased a new one.
- After five months, there were repeated excuses and no reimbursement; Jerry has become unresponsive (MIA).