Horner Roofing and Siding LLC

Overall, customers report positive experiences with Horner Roofing and Siding across roofing, siding, gutters, and related repairs, with a strong emphasis on workmanship, professionalism, and responsive communication.

Key personnel and communication
- Marlin (sales/account manager) is frequently praised for responsiveness, attentiveness, and keeping customers informed throughout the project.
- Micah (owner) is highlighted for accurate problem diagnosis, effective solution planning, and clear communication.
- Jett is repeatedly commended for insurance coordination, questions answered promptly, and reliable on-site presence.
- Office staff (e.g., Samantha, Desiree) are noted for scheduling updates, pre-start questions handling, and follow-up.

Services performed
- Roof replacements and repairs
- Siding installation or replacement
- Gutters and gutter covers, including coordinated guttering with subcontractors
- Chimney flashing, deck repairs, and fascia work
- Small trim or repair jobs, as needed

Process, timing, and coordination
- Projects are typically completed in a timely manner with attention to coordination, including scheduling around clients’ needs and office calendars.
- Several customers mention seamless coordination with insurance companies, including explanation of scope, documenting additional damaged decking, and processing repairs.
- Subcontractors (notably Smart Style Seamless Guttering) generally receive positive notes for quality and clean-up.

Quality and site handling
- Reports describe high workmanship, attention to detail, and professional installation.
- Crews are noted for clean-up and respect for landscaping and plants; some customers highlight neat job sites and minimal disruption.

Areas for potential caution
- A few reviews note scheduling delays on smaller jobs and occasional lag in communication.
- At least one instance mentions nails left in the grass after minor work.

Overall impressions and likelihood to reuse
- Many customers express a high likelihood of using Horner again for future projects and would recommend the company to others.
- The prevailing theme is strong customer satisfaction, with multiple five-star endorsements and repeated praise for problem-solving and customer care.