Home Quality Solutions Roofing

- Services and scope: Customer reviews describe HQS handling roofing repairs/replacements, as well as related exterior work (gutters, siding) and interior damage from storms; the work is presented as end-to-end, from assessment to completion.

- Insurance claims: HQS is repeatedly noted for managing the insurance claim process, including communications with the insurer, submitting required paperwork, and coordinating to ensure appropriate coverage. Clients often mention receiving help with claim details and documentation.

- Communication and transparency: Clients report clear, ongoing communication, with explanations of damage, budget, and process; many note photos of damage and step-by-step explanations before signing any agreement.

- Project management and workmanship: Reviews highlight scheduling of materials and labor, on-site supervision, post-installation follow-up inspections, and thorough cleanup; staff are described as professional, respectful, and attentive to details.

- Staff mentions: Specific team members cited include Christian Castillo (supervisor) and other HQS staff who are praised for leadership, accuracy, and accountability.

- Customer experience: The experiences are characterized as stress-free and straightforward, with clients appreciating not having to chase the company and feeling confident in quality work.

- Outcomes and recommendations: Reported results include high-quality workmanship, updated roofs or exteriors, and strong recommendations to friends or family for reliable, hassle-free service.