Holencik Exteriors

Customer experiences with the siding repair business are mixed but largely positive about professionalism and workmanship, with a few criticisms centered on pricing and upfront fees.

- On-site visits and pricing practices: one reviewer complained about an $89 service fee just to come out and a $1,200 quote for fixing multiple pieces. Another noted a $90 estimate fee (and a $100 estimate for a small shed), calling it a blown opportunity and a deterrent. These fees were seen as high or unnecessary by those reviewers.

- Professionalism and communication: multiple customers praised staff for punctuality, listening, product knowledge, and clear communication. Names mentioned include Anthony (sales), Peter, Colton, Ali, Ryan, Emily, Chris F., and Tyler. Reviews highlighted courteous, respectful interactions, use of shoe covers, and thorough explanations.

- Documentation and evaluation: several customers appreciated detailed assessments with photographs and explanations of options, often without high-pressure sales tactics.

- Work quality and outcomes: several positive notes about the workmanship and attention to detail, including roof replacements and slate roofing, with customers expressing satisfaction that projects looked good and met expectations.

- Services and practical benefits: positive mentions of gutter work (cleaning, reattachment, and guards) with a stated benefit of not needing regular gutter cleaning again; roof inspections and repairs were described as thorough and well-documented.

- Overall sentiment: most reviews indicate a favorable experience regarding professionalism, communication, and quality, but pricing and upfront service fees are a concern for some customers. Potential customers may want to clarify any service or estimate fees before committing.