StraightLine Exteriors
7009 NE 47th Ave, Vancouver, WA 98661, USA
Customer reviews for High Performance Homes (HPH) cover roofing, siding, and window work. Many reviewers commend professionalism, clear explanations, and timely on-site work, with notes of fast responses and helpful staff. Several mention quality materials and attractive results, particularly noting hardy siding. However, there are notable concerns about customer service and communication, with reports of missed follow-ups, scheduling delays, and slow resolution of leaks. Pricing is mixed, with some references to high or opaque quotes and others noting financing options. Warranties or guarantees are not explicitly mentioned in the reviews.
Hardie siding (fiber cement)
Good
Typically fast with same-day to 24-48 hour responses and on-time site visits, though some reviews describe delays in communication or extended leaky-roof repairs requiring longer follow-up.
Poor customer service and communication; scheduling delays or missed appointments; slow follow-up on repairs and questions; concerns about pricing transparency; some negative experiences with warranty/guarantee follow-through.
Not specified in reviews
Fair
Mixed; some customers felt pricing/quotes were high or not transparent, financing options were mentioned, and one reviewer compared pricing unfavorably to a cheaper competitor.
Not mentioned
7009 NE 47th Ave, Vancouver, WA 98661, USA
2854 NE 65th Ave Suite A, Vancouver, WA 98661, USA
5321 NE 121st Ave #707, Vancouver, WA 98682, USA