Hiester's Roofing,Building & Remodeling llc.

(4.2)
12 reviews
+1 484-818-3421

Hiester's Roofing,Building & Remodeling llc. Reviews

- The experiences are mixed. Some customers praise Hiester’s for thorough inspections, quality workmanship, friendly and professional crews, fair pricing, and versatile service (roofing, gutters, doors, and some interior work). Several note timely completion and careful treatment of property, with compliments to specific crews.

- Positive details frequently mentioned include: a full roof inspection (not just exterior), clear work results, helpful staff, and photos or documentation of needed work.

- Notable negative experiences include: one instance of not returning to inspect the roof after an interior assessment and repeatedly not responding to calls; another report of a late, hard-to-track-down quote after on-site inspection; and a claim of ordering the wrong roofing materials with no refund or resolution.

- A particularly critical review describes a “worst experience ever” with material decisions and refund disputes, including going to court; separate reviews emphasize the importance of timely communication and follow-through.

- Some reviews highlight honesty and integrity (e.g., an owner who is knowledgeable and upfront about work), while others point to delays or inconsistent responsiveness as a concern.

- Practical takeaways for potential customers: clarify the exact scope of the inspection (roof and interior where applicable), request written, itemized quotes with material specifics, confirm scheduling and punctuality expectations, require documentation of work (photos or reports), and discuss warranty or refund policies upfront.

- Overall, results appear to vary by project and individual experience, so potential customers should explicitly set expectations for communication, timeline, and post-inspection follow-up.

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Additional Information

🏗️ Common Materials

No siding materials mentioned; reviews discuss roofing, gutters, and doors.

Quality Rating

Good

⏱️ Response Time

Varied; some quick responses, some delays.

📝 Common Complaints

Unresponsiveness / missed follow-ups, delays in service and quotes, and issues with materials or not honoring commitments.

🛡️ Warranties Offered

None mentioned.

👥 Customer Service Rating

Good

💰 Pricing Feedback

Generally good value; pricing seen as fair or great in some cases, though quotes can be delayed.

🔧 Maintenance Tips

None provided.

Location

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