H&H Roofing, Inc.

- Scheduling and estimates: estimates were often available the next day, with separate estimates for each unit based on square footage; pricing varied by scope.

- Work quality and scope: crews discussed and covered all roofing components (decking, underlayment, ice/water shield, drip edge, flashing, shingles, ridge cap, vents, fasteners) and completed the project with thorough workmanship; many customers noted professionalism, knowledge, and honesty.

- Communication and customer service: owners and crew were described as responsive, transparent, and reassuring; some customers highlighted strong communication throughout the process and assistance with insurance steps; one experience noted a no-show, which was described as unprofessional.

- Insurance, permits, and storm restoration: frequent assistance with insurance claims, coordination with adjusters, and obtaining permits; some testimonials mention guarantees and warranty transfer to new owners; several customers specifically cited support during storm-related repairs.

- Cleanup and site management: multiple reviews praised careful cleanup and protection of properties and even animals; items were often returned to their original places.

- Additional repairs and coordination: in several cases, Jim and the team identified other issues (e.g., fascia, chimney) and coordinated those repairs; some customers appreciated help with color choices and scheduling.

- Overall satisfaction and reliability: a majority expressed high satisfaction and would recommend the company; one negative note highlighted unreliability in a single instance.