Henry & Sons Roof Repair

Summary of customer experiences with Henry & Sons Roof Repair (Pearland, TX)

- Services and scope: Reported handling of roof replacements, installation of flashing, vents, skylights, and gutters; some projects included fascia work, siding, attic ventilation improvements, and updating underlayment, waterproof membranes, and ridge vents. A few customers noted additional work such as door replacements or gutter guards.

- Scheduling and project management: Descriptions of flexible scheduling and prompt mobilization. Some jobs were completed in a single day, while others (especially those combining roofing with siding or multiple structures) extended over a couple of weeks. Project managers mentioned include Craig and Tristan, with on-site presence from Micah, Jeffery, Ruben, and others.

- Insurance coordination: Multiple reviews highlighted assistance with insurance claims, including meeting adjusters, providing detailed reports, and identifying additional damages (e.g., gutters, windows, AC) that improved coverage. Customers frequently noted clarity about process and timelines.

- Quality of workmanship: Consistent emphasis on thorough inspections (inside and outside of roofs), careful removal of old materials, and proper installation of new decking, underlayment, and shingles. Reports cited attention to detail, correct installation of drip edges, flashing, and ventilation, and replacing any rotted wood as needed. Some noted color choices and material options were well explained and matched to goals like energy efficiency.

- Site protection and cleanup: Repeated mentions of protecting the home and landscaping during work, using magnets to pick up nails, and leaving the yard and home in good condition post-work. Clean-up was generally described as thorough, with few if any residual debris.

- Communication and customer service: Customers described clear explanations of options, fair and transparent pricing, and responsive communication. Many reviews noted that questions were answered quickly and that staff were courteous and professional.

- Price and value: Several reviews characterized pricing as fair or competitive for the quality of work delivered. Some customers explicitly cited value for money and meeting or exceeding expectations.

- Notable issues and responses: Occasional minor issues were reported (e.g., a door installed incorrectly initially, some shingles curling slightly before settling, a nail in a shoe after cleanup), but these were typically resolved promptly with follow-up visits or corrections.

- Overall impression: Broadly positive experiences with high satisfaction and willingness to recommend the company for roofing, siding, or related exterior work in Pearland.