Heins Contracting

Customers consistently describe Heins Contracting as a contractor focused on hail-damage repairs to roofs, siding, gutters, downspouts, and windows, with frequent involvement in coordinating insurance claims. Across multiple experiences, the firm is portrayed as offering competitive bids, thorough inspections, and clear explanations of the repair and insurance processes. Crews are cited as professional, efficient, and attentive to detail, with strong emphasis on post-job cleanup.

Key practical details noted by customers:
- Services: roofing, siding, gutters and downspouts, windows; handling hail-damage repairs; coordination with insurance claims.
- Process: thorough damage assessment, transparent quotes, guidance on working with insurance adjusters, and management of claim-related communications and timelines.
- Timeliness and quality: projects described as completed quickly (often within a few days or a single visit for roofing, with subsequent work for gutters and siding); high-quality workmanship and careful cleanup; attention to detail (e.g., discovering and addressing rotten wood, spongy plywood).
- Project management and communication: named staff (e.g., Matt, Brandon, Kyle, Joshua, DJ Burris, Lucca) are highlighted for responsiveness, clear updates, and hands-on involvement throughout the process.
- Customer experience: honest assessments (e.g., advising against unnecessary replacements), helpful guidance, and overall satisfaction leading to referrals and willingness to reuse the service.
- Additional notes: use of a local gutters supplier for upgrades; some customers reported positive, personalized touches (e.g., offering treats to crews) without impacting professional service.