HBC Roofing

Overall, the experiences reported for HBC Roofing are mixed, with many customers praising prompt, professional service and high-quality work, while a minority report communication and payment issues.

What customers commonly highlight
- Prompt, professional service and clear explanations of issues, especially for roof leaks and storm-related damage.
- Strong workmanship and efficient projects (many note completing jobs quickly, sometimes in a day or a day and a half) and thorough cleanup.
- Helpful post-install support, including follow-up after fixes and guidance through insurance processes.
- Honest, respectful communication and a willingness to explain materials, costs, and life expectancy.
- Emergency responsiveness (e.g., tarping a damaged roof) and attention to protecting the property.
- Competitive pricing and perceived value, with several reviewers describing the labor cost as reasonable or the work as “the least expensive in town.”
- Long-term relationships and repeat work for some customers (over a decade) and referrals to others.

Notable concerns
- At least one reviewer reports water intrusion after work and claims warranty promises were not honored, with unreturned messages and calls.
- A different reviewer alleges nonpayment and lack of response, with no resolution offered.
- A reviewer requested a written life expectancy for the roof and was declined, which was viewed negatively.
- A review notes occasional unresponsiveness to calls/messages in at least one instance.

Practical takeaways for potential customers
- If you value rapid, professional service and clear explanations, many reviews support choosing HBC Roofing.
- Expect potential variability in post-project communication; confirm warranty terms and what is covered, and request written statements when possible.
- For insurance-mediated projects, be prepared to work with the contractor’s guidance and keep documentation (photos, messages) in case questions arise about coverage or timelines.
- If a long-term relationship and reliable post-install support are important, several customers report ongoing responsiveness after completion.

Overall, many customers have had positive experiences with quality work and good value, while a minority report billing or communication issues and warranty-related disputes.