Hayes Brothers Roofing & Remodeling

- Services provided: roof repairs and replacements, siding installation, gutters and downspouts, porch roof work, and related exterior improvements (including some projects integrating pergolas and copper/metal roof sections); inspections and wind/mold checks were also noted in some jobs.

- Customer service and communication: consistently described as responsive and professional, with team members named Eric and Johnathan frequently involved; clear explanations, detailed photos, and thorough answers to questions; hands-on involvement by the owner in multiple instances.

- Estimating and insurance coordinated: customers often received clear, detailed estimates and assistance managing insurance claims and paperwork; in many cases the company helped arrange permits, insurer communications, and certificates of completion.

- Scheduling and execution speed: several projects completed remarkably quickly, commonly in one day for roof replacements and within two days for larger roof/complete installations; crews often split into specialized teams and maintained steady progress with proactive updates.

- Site care and cleanup: frequent notes about protecting surroundings (covering pools, moving furniture, protecting landscaping), sweeping up nails and debris, and leaving the site clean and tidy.

- Materials and installation quality: reported use of premium or specified materials (50-year shingles, standing seam steel, insulated premium siding, fullback foam insulation, custom gutters); attention to matching color and style, proper detailing, and durable finishes; multiple mentions of high craftsmanship and long-term durability.

- Warranties and certifications: clients cited warranties (workmanship and manufacturer-backed), wind mitigation reports, and certificates of completion post-project.

- Customer outcomes and satisfaction: recurring themes include stress-free processes, high-quality workmanship, improved curb appeal, and willingness to reuse the company for future projects; many reviewers would recommend and repeatedly choose this provider.

- Local focus and trust: described as a local Arlington, TX team with repeat customers and strong community presence; owner involvement and transparent communication noted as a trust-building factor.