Hammer Roofing

(4.6)
56 reviews
+1 855-344-7663

Hammer Roofing Reviews

Reviews of Hammer Roofing show a mix of strong satisfaction and some service gaps. Many customers praise professional, knowledgeable staff (notably Sarah, Frank, Brandon, Adam, and Logan), clear communication, timely project completion (often a few days), and high-quality results on roof replacements and gutters. Several comments mention flexible scheduling, open lines of communication, and efforts to minimize disruption to driveways and property, including plywood for driveway protection and careful debris cleanup. A nonprofit project highlighted generous donations of labor and material coordination with partners.

However, there are notable exceptions. One customer reported a persistent chimney leak after the roof replacement, with months of unreturned calls and an unresolved issue despite several attempts to contact the company. Another review noted an emergency-call experience where the receptionist allegedly hung up, and there was mention of a new manager affecting responsiveness in that case. Overall, buyers may expect solid workmanship and generally positive service, but should be aware of potential inconsistencies in after-sales follow-up and responsiveness.

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Additional Information

🏗️ Common Materials

None mentioned; reviews focus on roofing work (shingles, metal) rather than siding materials.

Quality Rating

Excellent

⏱️ Response Time

Very prompt and on-time; generally quick to respond to service requests.

📝 Common Complaints

Poor communication and unresponsiveness; some emergency-call issues (hung up on during contact) and difficulty resolving problems.

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing not discussed; no complaints about value for money.

🔧 Maintenance Tips

Not general maintenance tips; notes include minimizing nails/debris and protecting the driveway during work.

Location

Other Siding Repair Services in Port St. Lucie