D&S Contracting LLC D&S Roofing
1201 77th St, Newport News, VA 23605, USA
- Overall, customers report Guardian Roofing Services delivers quick, straightforward roof repairs or replacements, often completed in a single day, with responsive and professional communication throughout the process.
- Pricing and materials: bids are described as competitive or fair, with some customers citing high-quality materials and warranties; one review notes an included feature (five-ply boards) in the rate.
- Work quality and results: multiple reviews describe the workmanship as high-quality or “gorgeous,” with several customers praising the final appearance and durability of the roof or repairs.
- Customer service and process: the owner and team are frequently described as friendly, honest, and customer-focused, with updates provided during the project and willingness to accommodate timelines (including insurance-related needs).
- Cleanup and safety: most reviews commend thorough post-work cleanup and safe yard conditions after completion.
- Negative or mixed feedback: a few customers report issues such as over-ordering materials and ongoing leaks, a non-responsive point of contact, limited English among some crew members, or not addressing a gutter-related problem after completion. Some reviews also caution that communication during problem resolution can be inconsistent.
- Overall sentiment: the majority of experiences are positive, with strong endorsements for reliability, quality, and value, but potential customers should consider the occasional reports of communication gaps or post-project gutter issues.
Shingles,Boards (five-ply),Wood/Exposed wood,Flashing and underlayment materials (e.g., water/ice shield)
Excellent
Same-day to next-day response, typically within 24 hours
Occasional communication/availability issues (some crew language barriers, calls not returned) and pricing concerns (perceived over-purchasing of materials or other pricing disputes); occasional issues with gutters not addressed quickly.
Warranty mentioned
Excellent
Pricing described as competitive and fair; willingness to work with customers on price; good value for money
None mentioned
1201 77th St, Newport News, VA 23605, USA
11861 Canon Blvd, Newport News, VA 23606, USA
209 Eagle Ln, Newport News, VA 23605, USA