Builders Service Company
3902 W Valley Hwy N, Auburn, WA 98001, USA
- Overall impression: overwhelmingly positive, with multiple customers noting professionalism, reliability, and thorough workmanship. Many would hire again and would recommend the company to others.
- Services performed: roof repairs and replacements, roof inspections and preventive maintenance, siding replacement and painting, gutter work, small repairs discovered during inspections, and addressing issues like mold or venting problems.
- Timeliness and scheduling: commonly described as easy to schedule, timely in arrival and completion, and capable of handling projects of varying sizes promptly.
- Communication: frequent and accessible communication by phone, email, or text; customers appreciated updates, responsiveness to concerns, and transparent quoting.
- Quality and materials: work described as high quality with attention to detail; use of quality materials; crews were professional and thorough; work sites were kept clean with debris removal after projects.
- Trust and customer service: customers cited trustworthiness and reliability; owners/leads (notably Alfredo and Fernando) were highlighted for direct communication and accommodating requests.
- Pricing and value: quotes described as reasonable and transparent, with some noting affordable options and payment plans; no hidden costs reported, though one review suggested better material delivery management as an area for improvement.
- Notable strengths highlighted: handling multiple repair needs in one project, discovering and addressing additional issues, consistent high performance across roofing, siding, and related exterior work, and a customer-centric approach that emphasized listening to concerns and delivering as promised.
Siding (materials not specified); painting services mentioned alongside siding work.
Excellent
Very fast and responsive; often on-time with prompt communication
Delivery/logistics of materials could be improved
No warranties mentioned
Excellent
Prices described as reasonable and good value for money
No maintenance tips mentioned
3902 W Valley Hwy N, Auburn, WA 98001, USA
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