Great Lakes Home Remodeling

- Overall impression: Most customers describe the company as professional, knowledgeable, and easy to work with, with clear explanations and thorough communication throughout the project. Several note that the cleanup is top-notch and that the crews are efficient.

- What was done: Roof replacements are the most frequently cited service, often completed quickly and sometimes in one day; projects also included gutters, siding, windows, and even a rubber roof over a sunroom. Photos and step-by-step explanations were commonly provided.

- Process and scheduling: Customers report a smooth process from inspection to installation, with flexible scheduling, timely arrivals, and follow-up steps to confirm satisfaction. Some note paperwork or sign-off occurring the day after work, giving time to inspect.

- Quality and durability: Many praise the workmanship as high quality, with some mentioning compliments from neighbors. Several say the warranty is meaningful and that the crew addressed concerns promptly when raised.

- Cleanup and site condition: Repeated comments highlight thorough cleanup, removing debris and nails, and leaving properties neat.

- Pricing and financing: Several customers acknowledge that pricing can be higher than competitors, justified by top-tier materials and warranties. Financing options and easy payment arrangements are mentioned positively.

- Financing and lending: Easy financing processes and payment plans are cited as a benefit in several reviews.

- Notable cautions: One customer reports high-pressure sales tactics, a substantially higher quote than another company, and a charged cancellation fee despite no work starting. They advise obtaining multiple quotes, avoiding aggressive sales practices, and carefully reading contracts before signing.

- Practical takeaways for potential customers: Expect a professional, relatively fast roof-related project with comprehensive communication, detailed explanations (often with photos), and thorough cleanup. Be prepared to compare quotes and carefully review contracts to avoid high-pressure sales or unexpected cancellation fees.