Genuine Texas Exteriors

(5)
141 reviews
+1 512-745-5676

Genuine Texas Exteriors Reviews

Customer experiences with Genuine Texas Exteriors are consistently positive and focus on practical, decision-relevant details. Owners Michael and Samantha provide a clear, single point of contact and help guide customers through insurance processes, often facilitating claim approvals. Pricing is described as competitive, with many customers receiving estimates lower than alternatives, and several reviews note no payment until completion. Scheduling is typically prompt, with projects arranged within days and, in some cases, roofing completed in one day for a 1600 sq ft home. Crews are described as professional, hard-working, and respectful of landscaping, with most customers praising thorough cleanup, though a few noted nails left in yards or less thorough cleanup in isolated instances. The scope of work includes roofing, siding, painting, windows, and doors, with many customers reporting high-quality materials and workmanship and a smooth overall process from start to finish. Insurance assistance is frequently highlighted as reducing stress. A caveat is that solar panel removal is outsourced, which in at least one case led to gutter damage that was compensated after the issue was raised, and in one instance there was spray paint on stucco near flashing due to lack of masking. Overall, customers express high satisfaction and are likely to recommend Genuine Texas Exteriors.

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Additional Information

🏗️ Common Materials

Siding (unspecified)

Quality Rating

Excellent

⏱️ Response Time

Very quick

📝 Common Complaints

Inadequate post-job cleanup (nails found in yard),Damage to gutters or stucco from subcontracted work (e.g., solar panel crew damage),Paint spray on stucco due to area not taped

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive and fair pricing; transparent quotes; no payment until completion

🔧 Maintenance Tips

Perform a thorough post-job cleanup sweep to collect nails and debris, especially if you have pets or children

Location

Other Siding Repair Services in Austin