Genesis Exteriors

(4.7)
194 reviews
+1 608-204-9999

Genesis Exteriors Reviews

Genesis Exteriors appears to offer a broad range of exterior remodeling services, including roof replacement, gutter replacement, siding installation (notably LP SmartSide), window replacement, and exterior door replacement, with additional work such as drywall repair, painting, and interior design consultations. Many customers describe professional, punctual crews and thorough site cleanup, with on-site measurements, showroom visits, and upfront pricing discussions. Projects are often completed efficiently, sometimes within days for siding and within weeks for larger installs, with project managers and installers (examples named include Jim, Ryan, Jose, Scott, Brady, and Ray) coordinating work and following up on concerns. Several reviews praise office staff, customer service, and the company’s willingness to stand behind their work and provide follow-up support.

Despite strong overall sentiment, some customers report meaningful drawbacks. In particular, a December 2024 update highlighted a range of issues with window installations, such as unlevel panes, trim gaps, inconsistent stain, short jambs, and related workmanship concerns, along with defensive responses from install teams and disputes over credits. Other reviews note incidental damage to drywall or carpet during installation and, in at least one case, frustration or anxiety due to communication and perceived pressure during the process. Conversely, other customers praise the workmanship, reliability, and coordination on large projects, including multi-door and window replacements and successful gutter work, and some reviews commend Genesis’s interior design referrals (Jen and Kate) for layout planning, budgeting, and coordination though the design team does not order furniture themselves. Overall, Genesis Exteriors is viewed by many as capable and value-oriented for exterior projects, but potential customers should verify workmanship quality on specific items (notably windows), warranty coverage, and post-installation follow-up expectations before signing.

Summarized by ChatGPT

Additional Information

🏗️ Common Materials

LP SmartSide,vinyl siding,cedar siding,fiber cement (James Hardie)

Quality Rating

Excellent

⏱️ Response Time

Not specified

📝 Common Complaints

Craftsmanship issues in some installations (unleveled windows, gaps in trim, stain inconsistencies),Communication or project conduct issues during some window projects

🛡️ Warranties Offered

Stand-behind warranty; Genesis would return to fix issues at time and materials

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing and good value; pricing described as good with low-pressure consultation; one bid was the lowest among four quotes

🔧 Maintenance Tips

None mentioned

Location

Other Siding Repair Services in Madison