General Roofing

(4.3)
29 reviews
+1 907-561-1460

General Roofing Reviews

- Overall, experiences are largely positive, with many customers noting professional, informative, and helpful service from the owners (Sandra and Chad) and their team.
- Work performed includes reroofing, roof maintenance, replacing damaged parts, and specialty tasks like snow removal on a commercial roof; several reviewers also mention good protection of landscaping and surrounding areas during work.
- Key positives cited: reasonable or competitive pricing; high-quality workmanship; timely completion; thorough, consistent daily cleanup; proactive communication and follow-ups to ensure no leaks and satisfaction.
- Safety and professionalism are repeatedly praised, including attention to site safety and keeping work areas clean and organized; customers with pets or children emphasize the cleanliness and safety of the job site.
- Long-term relationships noted by property managers and repeat customers; several reviews highlight repeat use over years and strong customer service from the owners.
- Notable concerns raised by some reviewers include: a highly negative post describing messiness (nails, cigarette butts, plastic wrap) and lack of accountability; an isolated report of a missed appointment or miscommunication (home warranty inspection); and a few comments about pricing disputes or extra costs for additional labor.
- Overall impression for potential customers: you can expect professional crew work, clear communication, and reasonable pricing, with a strong emphasis on cleanup and site protection, but be aware of occasional reports of missed follow-ups or scheduling issues and confirm cleanup expectations and timelines before work begins.

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Additional Information

🏗️ Common Materials

No siding materials mentioned; reviews focus on roofing (primarily asphalt shingles) rather than siding.

Quality Rating

Excellent

⏱️ Response Time

Very fast / prompt responses; timely service

📝 Common Complaints

Messiness and cleanup issues (nails and debris left in yards), miscommunication or missed/late appointments, and occasional delays in returning calls.

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Reasonable and competitive pricing with good value for money

🔧 Maintenance Tips

No explicit maintenance tips; mentions to monitor for leaks after roofing and to keep the exterior area clean and gutters clear.

Location

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