Big Easy Siding - Baton Rouge Siding & Roofing Contractors
5163 Sleepy Hollow Dr, Baton Rouge, LA 70817, USA
Overall, the collection of reviews portrays Garcia Roofing as a generally professional and well-regarded contractor for roofing projects, with many customers reporting efficient service, strong communication, and thorough cleanup. A number of clients highlighted competitive pricing and clear project management, often completing work in a single day and leaving little trace of their visit. Several project managers and crew members are repeatedly praised for professionalism and responsiveness (e.g., Arthur Mitchell, Derrek Sander, Roberto, Pablo, Angel, Charlie, Victor, Brandon).
Key positives
- Pricing: several customers described Garcia as offering lower or very competitive quotes compared with competitors; one reviewer noted the company was significantly cheaper than two other estimates.
- Timeliness and efficiency: multiple accounts mention rapid scheduling and a one-day roof replacement, with on-site managers providing updates and coordinating materials to prevent delays.
- Workmanship and finish: reviews frequently praise quality work, fortification of the roof, hand-nailing, attention to detail, and thorough cleanup.
- Customer service: many customers commend professional conduct, helpful explanations, and ongoing communication from the project managers throughout the process.
Common concerns and negatives
- Pricing concerns vs other estimates: at least one account describes a substantially higher estimate from another roofer, implying potential overcharging by a competitor rather than Garcia; another mentions overall pricing as favorable, implying variability in pricing experiences.
- Post-install issues: a few reviews report problems after installation, including shingle alignment, improper flashing, and incorrect nail sizing, with at least one claim of resulting leaks and interior damage linked to vent shields; some accounts indicate Garcia could not locate files or would not fully accept responsibility for certain damages.
- Scheduling and follow-through: some customers experienced last-minute cancellations or rescheduling without clear explanations, and others noted longer or repeated follow-up needed to address issues.
Notable personnel and practices
- Consistent mentions of effective on-site management (e.g., Arthur Mitchell, Derrek Sander, Roberto), hands-on supervision by project managers, and a focus on timely communication.
- Positive remarks about site cleanliness, responsible handling of property, and referrals to fortified roofing options and upgrades.
Practical takeaways for potential customers
- Expect generally strong professionalism, clear communication, and efficient project execution, with several reviewers noting competitive pricing.
- Verify pricing with written quotes and understand what is included (materials, nails, flashing, warranties) to avoid confusion.
- Clarify project scope and responsibilities for any post-install issues, and confirm how warranty claims are handled and how records are maintained.
- Discuss scheduling expectations and contingency plans to minimize last-minute changes.
Shingles (roofing shingles)
Excellent
Fast and prompt; reviews indicate quick scheduling and completion, often within one day
Pricing/quote accuracy and perceived overpricing; some workmanship issues (leaks, flashing problems, incorrect nail sizing) and scheduling/cancellation problems
Workmanship warranty mentioned
Excellent
Generally good value and often cheaper than competitors, but there are also concerns about overpricing or price gouging in some quotes
No maintenance tips mentioned
5163 Sleepy Hollow Dr, Baton Rouge, LA 70817, USA
101 France St #60, Baton Rouge, LA 70802, USA
8405 Airline Hwy, Baton Rouge, LA 70815, USA