Friendly Remodeling

- Customer experiences with Friendly Remodeling are mixed but frequently positive, especially for kitchen and bathroom renovations, flooring, and condo upgrades. Several clients praised high-quality workmanship, attention to detail, and strong communication from Amit and crew (notably Angel and Anthony).

- Timeliness and planning varied widely:
- One project praised for finishing on time and quick estimates, with the team being communicative and considerate (including accommodating pet considerations).
- Another long-term project highlighted major delays: 7 months to prepare architectural plans (promised 3 weeks), plus an additional 3 weeks for engineer plans, about 1.5 months for city approval, and 4 months of work by another contractor elsewhere. This led to a decision not to move forward with the remodel.

- Permitting and coordination issues were a concern in at least one case:
- A structural wall removal required a city permit, with the planning and approval process cited as lengthy and problematic, and interpersonal friction noted with an architect and project manager.

- Staff and approach:
- Amit is frequently described as responsive, honest, and communicative, with customers appreciating accountability and clear progress updates.
- Some reviews criticize the project manager (Nate) for being ill-informed or passive on problem solving, and note a rude/poorly cooperative architect in at least one instance.
- The crew is often described as friendly, hardworking, and considerate (including assistance with scheduling around families and pets).

- Practical takeaways for potential customers:
- For smaller or incremental projects (handyman tasks, minor renovations), clients report solid communication and satisfactory results.
- For larger, full-house remodels involving structural changes and city permits, there is a risk of longer-than-promised timelines; insist on a detailed, written schedule with milestones and permit steps.
- Clarify roles and communication channels (owner/crew vs. architect) to avoid miscommunication and ensure alignment on design and approvals.