Fredricks Co Inc.

- Services described: roofing, siding, insulation, windows/doors (including soffit/fascia work), and related exterior remodeling (e.g., garage work, deck). Some projects involved replacing windows, installing a French door, and adding soffits/fascia; one account mentions a complete roof replacement followed by insulation work.

- Overall tone: mixed. Some customers report high satisfaction with workmanship and responsiveness; others report missed timelines, incomplete work, and poor communication.

- Positive experiences highlighted:
- Trevor is repeatedly cited as the primary contact; customers praise quick quotes, thorough explanations, and prompt scheduling.
- Projects completed quickly, often within days or a few weeks, with some roofs installed in one day.
- Cleanliness and debris removal are noted positively in several instances.
- Multiple accounts of high-quality results (e.g., new roof, updated exterior, energy-related improvements after insulation; quality windows at a good price).
- Responsive service for leaks or urgent issues, with follow-up after rain or problem detection.

- Negative experiences and concerns:
- In several cases, final inspections were not performed, work was not completed, or debris was left on site.
- Long delays for quotes (weeks; some customers were told it would be 1–2 days) and poor communication about status, with little or no apology or updates.
- Repeated issues with siding repairs not being completed over years, despite promises to fix damaged or warped trim and siding.
- A few reports of substantial delays or poor communication about scheduling, with at least one account describing damage (front porch) that occurred as a result of delays.
- Inconsistent responsiveness to requests for service or quotes, with some customers feeling misled or dissatisfied with ethics or reliability.

- Notable personnel mentioned: Trevor (frequently noted for quotes, project management, and follow-up) and Kurt (credited with a good job on attic insulation and overall project quality).

- Practical takeaways for potential customers:
- Obtain a detailed, written scope of work, timeline, and cleanup plan; confirm who will be on site.
- Clarify lead times for quotes and the process for updates; request a specific contact person and regular status updates.
- Ensure a final walkthrough and sign-off are included in the contract; specify debris removal and site cleanup.
- Ask for references and examples of similar projects; discuss post-project warranties and follow-up support.