Frederick Roof Repair

- Overall sentiment across customers is positive, with frequent mentions of professional service, transparency, and reliable workmanship.

- Services cited include roof replacements (including 20+ year-old roofs), leak repairs, gutter and gutter guard installation, skylights (including skylights with built-in shades), and occasional referrals for chimney repairs or other exterior work.

- Work quality and materials are repeatedly described as high-quality, with thorough installations and careful attention to details such as cleanup and debris removal.

- Project management and timeliness are highlighted aspects: many jobs were completed on or ahead of schedule; crews respected property and cleaned up thoroughly; the owner (Stefan) is frequently described as involved throughout the process.

- Communication and customer service are consistently praised: Stefan is described as direct, transparent, knowledgeable, responsive, and non-pushy; explanations of material options and installation methods are detailed and helpful; follow-up inquiries are handled promptly.

- Pricing and value are commonly cited as fair or reasonable, with some mentions of competitive quotes and lower costs for related work (e.g., gutters) compared with other companies.

- Honest assessment and transparency are notable themes: several customers appreciated straightforward evaluations of roof condition and options, with no pressure to upsell; one customer recounted an instance where a door-to-door salesman was advised to verify damage, and Stefan provided an honest assessment that there was no damage.

- Notable anecdotes include quick response to leaks, on-site demonstrations of options, efficient repairs that resolved issues (e.g., leaks, flashing adjustments), and positive experiences with recommended related services.

- Practical takeaways for potential customers: expect clear explanations of materials and timelines, fair pricing, owner involvement in planning, emphasis on thorough cleanup, and a history of timely, professional workmanship; consider obtaining independent confirmation for exterior damage claims and verify licensed contractor credentials when evaluating door-to-door inquiries.