Florentino Brothers Roofing & Construction

Summary of customer experiences with Florentino Brothers Roofing & Construction (Midland):

- Overall impression: Reviews are consistently positive, with customers citing reliable communication, professional crews, and high-quality workmanship across roof repairs, replacements, and related work such as skylights, gutters, and siding.

- Responsiveness and estimates: Many customers note quick responses to inquiries and prompt on-site visits. Estimates are described as clear and honest, with explanations of options. Several reviews mention not being pressured to upsell and, in some cases, use of satellite imagery to prepare estimates.

- Scheduling and completion: Crews are repeatedly reported as punctual and finishing work as scheduled, sometimes within a single day. On-site supervision by staff such as Nicholas or Brad is highlighted as contributing to smooth projects and timely updates.

- Work quality and scope: Work ranges from roof replacements and leak repairs to installing skylights, bay window roofs, flashing, and gutters. Customers often mention thorough inspections, correct fixes (e.g., sealing stack pipes, adding cricket where needed), neat cleanup, and careful protection of landscaping and property. Drone photos or after-work inspections are sometimes provided.

- Communication and service during and after work: Customers praise clear communication throughout the process, responsive answers to questions, and invitations to inspect finished work. Office staff are described as friendly and helpful, and some reviews note assistance with insurance claims and claim-related coordination.

- Credentials, warranties, and value: Several customers note that Florentino Brothers is a GAF Master Elite Contractor with written warranties (including a 10-year warranty in at least one case) and mention military rebates related to certain products. Pricing is reported as fair to mid-range; a few customers feel the price is higher than some quotes but justify it by quality and long-term value.

- Staff and reliability: Recurrent mentions of specific team members (e.g., Liam, Nicholas, Damian, Brad) who provide dependable assessments, timely updates, and hands-on supervision. Repeated emphasis on professionalism, honesty, and quality workmanship.

- Insurance and additional repairs: Multiple reviews describe successful handling of insurance claims and coordination for related repairs (gutters, soffits, fascia), with some claims turning out to be covered by the insurer.

- Practical takeaways for potential customers: If you seek a roofing contractor with prompt response, clear and honest estimates, on-time crews, thorough workmanship, proactive communication, and solid post-project support (including insurance coordination and warranties), Florentino Brothers Roofing & Construction is consistently presented as a strong option in Midland.