Five Star Roofing Consultants & Services

- Overall sentiment: consistently positive experiences, with emphasis on quality workmanship and courteous service.

- Services performed: siding installation, roofing (including skylights and gutters), deck work, porch repair, fascia, gutters, windows, and related waterproofing.

- Project management: on-site foreman or supervisor present; clear point people (e.g., Emily in the office, Brian as supervisor, Rick for questions) and frequent updates.

- Communication: thorough explanations of work, responsive to questions, and proactive about scheduling and options.

- Timeliness and efficiency: many projects completed quickly (some in 1–2 days); occasional postponements due to factors beyond the company’s control, but resolved satisfactorily.

- Cleanliness and site respect: thorough cleanup, care to protect landscaping, and minimal disruption to property.

- Quality and problem resolution: high-quality results; willingness to fix issues or fulfill promises; improvements over prior subpar workmanship in some cases.

- Customer care: flexible, considerate, and attentive to individual needs and unusual situations.

- Staff impressions: multiple crew members praised (e.g., Sergio, Bryan, Dan, Kevin, Papi, DJ, Austin); strong office support (Shelby, Emily).

- Trust and recommendation: high likelihood of recommending Five Star and returning for future projects.

- Pricing and quotes: perceived fair pricing with clear explanations of options and materials.

- Consistency across projects: favorable feedback across various job types (home, ranch, garage) and multiple homeowners.