Fajardo Design & Construction

(4.7)
47 reviews
+1 254-224-6741

Fajardo Design & Construction Reviews

Overview: Reviews for Fajardo Construction and Design are mixed. Many customers highlight high craftsmanship, strong client focus, and thorough design collaboration, while a minority report communication and reliability issues.

Positive experiences and practical details
- Strong attention to detail and customization; customers note staff are kind, helpful, and easy to work with.
- Clear design involvement and on-site management, with examples including custom home offices, built-in features, and large home renovations.
- High craftsmanship and quality results; projects are described as completed on time or ahead of schedule and, in at least one case, under budget.
- Transparent discussions of costs and what specific elements entail; use of technology to source materials at competitive prices.
- Long-term satisfaction on multiple projects, including renovations, window replacements, and tile or wall repairs; several clients report reliable communication and keeping clients in the loop.

Noted concerns and practical risks
- A minority of reviewers report negative experiences, including delayed or incomplete work, miscommunication, and unsatisfactory outcomes.
- Some reviews allege upfront payment demands, lack of refunds for unfinished work, and poor follow-through on quotes or promises.
- One reviewer described a Dissatisfaction with perceived dishonesty and asked for a quote contingent on removing a negative review; other reviews emphasize the importance of getting a clear, written scope and timely follow-up.

Takeaways for potential customers
- If considering them, seek a detailed, written scope, milestones, and a transparent cost breakdown; request examples or references for similar project types.
- Confirm timelines and payment terms in writing, and establish a clear process for quote delivery and project changes.
- Consider requesting references from clients with projects similar to yours to assess consistency across engagements.

Summarized by ChatGPT

Additional Information

🏗️ Common Materials

Quality Rating

Excellent

⏱️ Response Time

Not specified

📝 Common Complaints

Most frequent issues are poor communication and failure to follow through (missed quotes, no contact, quotes delayed), uncompleted or partial work, and requests for upfront payment with inadequate refunds.

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Generally positive: notes competitive pricing and cost transparency, with some praise for finishing ahead of schedule and under budget; a couple of reviews mention concerns about upfront payments and quote delays.

🔧 Maintenance Tips

Not mentioned

Location

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