Exterior Pro

ExteriorPro’s customer experiences are generally positive and focus on thorough inspections, insurance coordination, and responsive communication across roofing, siding, and gutter projects. Practical takeaways for potential customers include:

- Inspection and insurance: Josh provides thorough initial inspections and helps navigate insurance claims; several customers noted ongoing guidance and updates throughout the process; some cited potential insurance-related benefits (e.g., discounts or enhanced coverage) linked to material choices.
- Scheduling and communication: customers report prompt, helpful responses to questions and regular project updates; many projects were completed quickly, with some roof replacements finished in one day.
- Work performed: services include roof replacement, siding installation, gutter replacement and guards, flashing repair, and downspout adjustments; multiple customers highlighted successful color matching and customized gutter work to fit brick homes or unusual roof lines.
- Quality and outcomes: the finished work is described as high quality and visually appealing; several customers noted effective problem resolution (e.g., leak fixes, proper gutter hang); one account mentioned finding no nails after completion.
- Cleanup and site condition: most praised for clean job sites, though at least one customer suggested improvements in post-work cleanup and debris removal.
- Pricing and value: pricing described as competitive; some customers indicated being matched to the lowest quote, with others noting potential insurance-related savings via material choices.
- Reliability and trust: customers repeatedly express willingness to reuse ExteriorPro and to refer others, and credit specific team members (Josh, Seth, Richard, Mike, Jeff) with professionalism and helpfulness.

Staff roles highlighted include Josh as primary contact and insurer liaison, with Seth, Richard, Mike, and Jeff noted for on-site work and follow-up.