Exact Exteriors

Overall, customer experiences with Exact Exteriors are mixed but largely positive, with one notable negative incident.

Practical details from the feedback:
- Services performed: siding replacement (including Hardie and vinyl siding), window installations (including Marvin windows), exterior painting, door installs, porch railing, deck projects, and siding repairs for HOA projects.
- Process and project management: owners and project managers (notably Jason and Randy) were praised for responsiveness, clear communication, and frequent progress updates. Designers sometimes provided renderings to help decisions. Projects were described as organized and well coordinated.
- Quality and workmanship: customers reported high-quality results with attention to detail, clean and professional crews, and the ability to handle complex installs and mid-project design changes. Some reviews highlighted long-lasting results (e.g., siding holding up well after several years).
- Timeliness and pricing: many noted work started and completed on schedule, with pricing described as fair and estimates accurate or transparent.
- Customer experience: multiple customers would hire again and would recommend Exact Exteriors to others; some mentioned the job positively transformed their homes and neighborhoods.
- Notable negative experience: one customer alleged theft by workers and dissatisfaction with transparency and follow-up; police concluded one worker was responsible, and the customer reported no compensation or meaningful resolution. This review stands in contrast to the predominantly positive feedback.
- Geographic notes: testimonials from Whitinsville, MA, and East Providence (RI) among others.

Overall impression: the company is frequently described as professional, reliable, and capable, delivering quality exterior remodeling work with strong communication and organization, though potential clients may wish to consider the reported negative incident and assess references accordingly.