Evergreen Home Exteriors

- Overall impression: Reviews are mixed but tend to be positive about workmanship and communication, with some notable concerns about scheduling and management.

- What customers say about management and personnel:
- Tanner is described as a project manager who effectively coordinates projects and resolves hiccups.
- Sam (Samuel Garfield) appears as a frequent, highly regarded point of contact for estimates, questions, and transparency.
- Other cited staff include Jenna Macaras, Rogelio, Ben, Shaun, John (foreman), and Alfredo (deck/window work), with many customers praising professionalism and responsiveness.
- One reviewer criticized the owner (Jon Jordan) for unprofessional behavior and poor communication; another reported a firing of a project manager and questioned management practices.

- Process and communication:
- Several customers valued thorough estimates, clear explanations, and ongoing updates (often via the Buildertrend app).
- Some projects benefited from rapid progress once started, with crews staying longer to complete work.
- A few reviews noted communication gaps, such as an uncommunicated 3-day crew break and a no-show appointment.

- Timeliness and scope:
- Projects ranged from quick turnarounds to longer durations, often affected by unforeseen structural issues in remodels.
- Specific services mentioned include siding, windows, decking (including composite or hardwood), and roofing.

- Pricing and value:
- Estimates were described as fair and comparable to other bids; some customers reported confidence in the value and quality of the work.

- Work quality and outcomes:
- Siding and window replacements were described as delivering noticeable improvements.
- Deck replacements and roofing were noted for quality and efficiency, with positive remarks on materials (e.g., Hardy plank siding, composite decking) and finish.

- Notable negative experiences:
- At least one reviewer reported a missed appointment and labeled the company unprofessional.
- Some reviews criticized management and owner conduct, implying poor communication and inflexibility, and one review alleged unprofessional behavior by the owner.