Empire Roofing & Exteriors

- Overall impression: Most customers report positive experiences with Empire Roofing, citing strong communication, knowledgeable staff, thorough workmanship, and reliable project management. A few notes describe billing or workmanship concerns.

- Services and outcomes: Clients report roof replacements and repairs, installation of roof turbines, soffit and fascia repairs, chimney repairs, and minor vinyl siding work. Projects are described as completed with good craftsmanship and thorough cleanup.

- Process and communication: Several reviews highlight responsive communication, keeping customers updated throughout the process, and assistance coordinating with insurance adjusters. Some customers appreciated handling these steps remotely or from out of state.

- Speed and efficiency: Messages frequently note fast turnaround, with large roofing jobs completed in one day and high overall efficiency. Staff are described as accommodating and proactive.

- Staff and points of contact: Korey Scavona is repeatedly praised for oversight, updates, and recommendations. Blake Bello is noted for initial inspections, working with insurers, and liaising with customers. Matt Broussard is commended for helping secure approvals and guiding customers through the process.

- Value and quotes: Some customers report excellent pricing on premium shingles and fair pricing overall.

- Notable issues: One review describes water damage to the exterior caused by improper installation, with unresolved issues and withheld retainer until corrective work is completed. This indicates potential risk if workmanship is not up to standard.

- Practical takeaways for potential customers:
- expectations of clear communication and project supervision (often by Korey), and proactive coordination with insurance claims (Blake, Matt).
- ability to complete sizable roof work quickly (often within a day) with attention to site cleanliness and protecting landscaping.
- willingness to work through insurance processes and provide detailed involvement during claim inspections.
- be aware of the possibility of workmanship-related issues and confirm warranties/repairs before finalizing retainers.