Empire Home Solutions

(4.8)
16 reviews
+1 512-998-3372

Empire Home Solutions Reviews

Empire Home Solutions is described across reviews as a professional exterior contractor handling siding, fascia, soffit, roofing, gutters, and painting. Customers frequently note quick estimates and responsive scheduling, on-site supervision by Jennifer, and crews that arrive on time with thorough workmanship. Many reviews praise communication, quality, and timely completion, often highlighting competitive quotes and attention to detail. A negative review cites a missed appointment and poor follow-up, indicating occasional communication lapses. Overall, sentiment around siding-related work is positive with strong emphasis on workmanship and customer service.

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Additional Information

🏗️ Common Materials

Reviews reference siding in general (unspecified material) and related components such as fascia, soffit, trim, gutters, and exterior painting. No specific siding material (e.g., vinyl, wood, fiber cement) is named.

⭐ Quality Rating

Excellent

⏱️ Response Time

Estimates and initial measurements were described as quick and responsive; scheduling often occurred within days. Overall, communication and arranging work were prompt, with on-site work following these steps in a timely manner.

📝 Common Complaints

One explicit complaint about a no-show and lack of callback for an appointment; another instance mentioned a missed response time in the same thread. Overall, communication gaps are the primary complaint lag.

🛡️ Warranties Offered

Not mentioned in the reviews.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing described as competitive with a clear bid process; quotes were provided and explained, and customers felt they received good value for workmanship.

🔧 Maintenance Tips

None provided in the reviews.

Location

Other Siding Repair Services in Round Rock