Elite Roofing Contractor

Customer experiences with Elite Roofing depict a generally positive, service-focused operation. Common themes include easy-to-reach, responsive communication and clear, timely quotes. The team is described as professional and punctual, able to complete work efficiently while handling both routine tasks (roofing, gutters, skylights) and more complex projects (historic homes, limited access, box gutters) with customized solutions. They frequently conduct thorough on-site assessments, often explaining details and offering tailored recommendations; some testimonials note longer, more meticulous evaluations than competitors. The company tends to manage permitting, scheduling, and follow-up communications, sometimes using drones and providing project photos. Emergency or expedited work (temporary tarps for leaks, rapid skylight replacement) is highlighted as evidence of reliability. Pricing perceptions vary; a few customers found Elite to be among the most cost-effective, while others acknowledged higher quotes but emphasized transparent reasoning and value. The staff named (e.g., Al, Sophie) are cited as professional, attentive, and diligent, contributing to strong customer service and consistent recommendations for future work or referrals. Overall, many customers reported high satisfaction and would consider hiring Elite again for maintenance or new projects.