Trak Roofing & Construction
3113 SW Van Buren St, Topeka, KS 66611, USA
- Overall impression: Customers consistently report a positive, low-stress experience with Eaton Roofing & Exteriors, praising professionalism, responsiveness, and thorough cleanup from start to finish.
- Timelines and crews: Roof projects are frequently completed in one day (sometimes two), with crews of about 7–10 workers. Worksites were described as respectful of surroundings, with extensive cleanup and use of magnets to sweep for nails.
- Services performed: Replacements of roofs and gutters, leak inspections and repairs, and post-install inspections. Some customers received assistance with insurance claims, color selection, and adjustments for color matching after initial installation.
- Communication and customer service: Staff (e.g., Tanner, Adam, Tom, Corrigan, Ilene) are noted for quick responses, clear explanations, and proactive updates. Several customers mentioned follow-ups or repairs to address issues and ensure satisfaction.
- Pricing and payment terms: Estimates were reported as competitive, with at least one mention of the lowest quote around. Several testimonials note no upfront payments and payment after receiving insurance funds.
- Quality of work and guarantees: The workmanship is described as high quality, with clean, well-executed installations. Instances of correcting color-matching issues and standing behind their work were highlighted, including prompt rework when problems were identified.
- Notable outcomes: Many customers express satisfaction with the appearance of their new roofs and gutters and would highly recommend Eaton Roofing & Exteriors or would work with them again.
No siding materials are mentioned in the reviews; the discussions primarily reference roofing shingles and gutters.
Excellent
Typically within 24 hours, with many reviews noting same-day responses or visits; some instances mention very prompt responses.
Color matching/shingle color mismatch; otherwise minimal complaints.
No explicit warranties mentioned; reviewers noted that the company stands behind their work.
Excellent
Generally positive; pricing described as competitive and transparent, with no surprises and flexible payment terms (pay after insurance funds).
No maintenance tips mentioned.
3113 SW Van Buren St, Topeka, KS 66611, USA
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