East Coast Roofing Systems

- Overall impression: predominantly positive, with several customers praising professionalism, communication, workmanship, and cleanup. A few cited concerns about sales tactics.

- Timeliness and workflow: crews arrived on schedule, started and finished on the promised day (some jobs completed the same day or within a single day; 7am starts were common; some jobs completed ahead of schedule).

- Communication and transparency: clients appreciated thorough product/process walkthroughs, regular updates, and before/during/after photos (including drone shots in some cases).

- Quality of work: high marks for thorough workmanship (proper flashing and waterproofing, attention to detail) and thorough cleanup after completion. Projects included roof replacements, skylight installations, storm damage repairs, and cedar shingle roofing.

- Staff and service: repeatedly described as professional, courteous, and easy to work with. Notable individuals mentioned: Alec (owner), Chris, Marcus, Mike, and Tio; several testimonials highlighted helpful explanations and responsive answers to questions.

- Pricing and quotes: most found estimates honest and fair with clear explanations; one customer warned about high-pressure sales and an inflated initial quote, later reduced, and advised getting multiple quotes.

- Recommendations: many customers would highly recommend the company based on reliability, communication, and quality of work. Potential customers should consider obtaining multiple quotes to avoid aggressive pricing tactics.