Eagle Roofing & Construction

Customer experiences with this company are mixed. Many reviews note positive interactions, including responsive and courteous staff, clear communication, on-time or early scheduling, and high-quality workmanship on roofing, remodels, and insulation projects. Several customers highlight competitive pricing, good value, and durable results (e.g., a metal roof installed two years ago holding up well). Individual team members such as Konner and Manny are praised for helpful, professional service, and some projects (roof replacements, remodeling, additions) are described as smooth and stress-free.

However, multiple reviews describe significant issues with organization and project management: extended timelines beyond initial estimates (a two-day job stretching to six days), crews arriving unprepared, occasional crew absences, and less-than-clean job sites. Some customers report feeling misled about scope or pricing, poor follow-up after completion, or being ignored when attempting to raise concerns. There are also isolated complaints about pest-control work and unprofessional behavior, with one reviewer reporting being blocked from further contact. A few reviews express distrust or dissatisfaction with overall conduct and customer care.

Practical considerations for potential customers:
- Project length and deadlines can vary; seek a detailed, written scope and timeline.
- Confirm crew readiness and material availability; clarify what is included and what constitutes extra charges.
- Request clear expectations for site cleanup and protection of surrounding areas.
- Check references and ask about warranty, follow-up visits, and post-project support.
- Compare quotes carefully and confirm pricing structure, inclusions, and any potential add-ons.
- Consider asking for a named supervisor or project manager to ensure consistent point of contact.