DRYWALL SERVICE

Summary of customer experiences (neutral, practical focus)

- Overall impression: Mixed reviews. A sizable number of customers praise punctual, professional workmanship with good value, while a minority report messy sites and dissatisfaction with finish quality.

- Positive themes frequently noted:
- On-time arrival, fast start, and reliable scheduling.
- High-quality drywall and plaster finishing, able to handle complex or irregular rooms, ceilings, skylights, and basements.
- Cleanups and tidiness; rooms left ready to be painted and primed.
- Good communication, responsiveness, and easy collaboration with the team.
- Competitive pricing and strong value for the quality of work.
- Repeated engagements: several customers say they would hire again and would recommend.

- Negative themes and concerns:
- Some reviewers report messy job sites, gaps/holes left uncovered, and plaster spread to unintended areas.
- A few describe work as subpar or “hack” grade, including damage from other contractors or poor installation.
- At least one reviewer contends the finish did not meet a promised level (not Level 5) and expresses strong dissatisfaction.
- A couple of reviews warn about potential trust issues, including allegations of theft or fake reviews, and a problematic experience with a newer worker on site.
- Some customers feel strongly they would not hire again or would not recommend.

- What to consider as a potential customer:
- Clearly define the scope and finish level (e.g., level 5) in writing before work begins.
- Confirm who will perform the work (owner, crew lead, or new hires) and the on-site supervision plan.
- Establish expectations for site protection, dust control, and post-work cleanup.
- Request references and check prior completed projects similar in scope to yours.
- Clarify timelines, milestones, and what constitutes final acceptance and warranty coverage.