Old Town Contractors Inc.
109 W 20th St, Antioch, CA 94509, USA
- Overall, experiences with Dependable Roofing are consistently positive across residential roofing, gutters, fascia, skylights, and related repairs, with many customers returning for multiple projects.
- Pricing and quotes: customers report fair, upfront pricing and no surprises for extras (for example, no gouging for rotten underlayment; quotes for dry rot and fascia work described as reasonable).
- Scheduling and timeliness: jobs are generally started as planned and completed on schedule; several projects are described as multi-week, with crews being punctual and well staffed; the company is also noted for timely responses to quotes and emergencies (e.g., post-storm repairs, fire-damaged homes).
- Project management and on-site work: supervision is repeatedly highlighted as strong; specific managers mentioned include Gabriel (overall management) and Jose (bids and on-site presence); crews are said to be clean, efficient, and to perform daily cleanup; crews are described as knowledgeable about hazards, especially for steep roofs.
- Quality and scope of work: work quality is consistently praised; projects include roof replacements, fascia board replacement, dry rot repairs, gutter work, ridge venting, skylights, and gutter covers; clients note good workmanship and attention to detail, including matching older roof tiles (boneyard availability) and adding not originally planned components (e.g., fascia boards) at reasonable cost.
- Customer service and experience: office staff (including Christopher) are described as fantastic and responsive; contractors are depicted as calm, helpful, and customer-focused, with several testimonials stating they go above and beyond.
- Outcomes and referrals: many customers call Dependable Roofing their go-to provider, with phrases like “highly recommend,” “A+ service,” and “best contractor” used; several clients have referred friends and many have used them multiple times over years.
No siding materials mentioned; reviews focus on roofing, fascia, gutters, and tiles rather than siding materials.
Excellent
Generally prompt responses to quotes and timely on-site work; reviews cite fast response for quotes and punctual arrivals.
No significant complaints; most notes emphasize fair pricing, reliability, and professionalism.
None mentioned
Excellent
Fair/competitive pricing; no gouging; good value for money.
No maintenance tips provided.
109 W 20th St, Antioch, CA 94509, USA
2115 Alpha Way, Antioch, CA 94509, USA
2208 Colfax Way, Antioch, CA 94509, USA