DC Generals

Overall, the collected experiences with DC Generals Roofing Co. are mixed, with both highly positive and negative customer reports. Feedback often depends on the specific project and personnel involved.

Roofing projects
- Positive: Several customers report beautiful, well-executed roof replacements, timely completion, and professional crews. In some cases the company coordinated with insurance to cover the deductible and upgrade options (e.g., architectural shingles).
- Negative: Other customers describe poor communication (long delays returning calls), unprofessional behavior from some staff, and incomplete follow-up. Post-install issues are noted by a few (e.g., holes, shingles peaking, or promised plywood repair not completed). A few reviews question the thoroughness of inspections (attic checks or leak verification) and suggest concerns near warranty expiration.

Other services and outcomes
- Garage floor and epoxy coatings: Multiple reviews praise the durability and appearance of epoxy floors, including glow-in-the-dark flakes, with clean installations and long-lasting results.
- Overall service quality: Some customers highlight a straightforward, hassle-free experience with clear timelines and good cleanup, while others emphasize unresponsiveness or inconsistent service levels.

Practical considerations for potential customers
- Verify scope of work (roofing, siding, attic inspections, floor coatings) and obtain a detailed, written estimate and warranty terms.
- Confirm who will be the main point of contact and request a single project manager for coordination.
- Ask for timelines, post-install inspection expectations, and references from similar projects.
- Be aware that experiences may vary by salesperson or crew; consider speaking with multiple references.