D'Angelo and Sons | Eavestrough Repair & Roofing Hamilton

The experiences shared about D’Angelo & Sons Roofing/Exterior are mixed, with both positive and negative practical details affecting potential customers.

Positive elements commonly noted
- Prompt responsiveness and on-site presence: quick arrival for repairs, timely follow-up scheduling via email/phone, and installers who kept in touch.
- Clear communication and project oversight: explanations of approach, sharing photos/videos, and a project lead who conveyed updates and answered questions.
- professional workmanship: neat, secure installations (eavestroughs, soffits, windows), and installers described as knowledgeable, friendly, and skilled.
- Good crew notes: several teams or individuals praised for reliability and quality (e.g., Jeremie, Steve F, Devin, Dana, Mike, Jonathan, Wernher, Keegan, Jaymar, Taylor, Jaramie).

Minus/critical observations to consider
- Mixed reliability of follow-through: some reviews describe incomplete work, leaks, loose downspouts, or unsealed skylights after completion; long or unclear follow-up on issues.
- Cleanup issues: reports of nails left in driveways, debris, tar smeared on exterior, and inconsistent cleanup despite overall project satisfaction.
- Sales practices and pricing concerns: some customers report aggressive or opaque pricing tactics (e.g., pressure to sign for a large discount, paid estimates, quotes not matching discussions).
- Aftercare and accountability concerns: a subset describe poor responses to post-project concerns or questions, with delays or lack of resolution.
- Branding/communication friction: at least one customer cited confusion or poor first impressions related to branding and office staff.
- Cost/quote transparency: some instances where the quoted scope or pricing didn’t align with expectations, or where estimates/conditions seemed delayed or unclear.

Practical takeaways for potential customers
- Confirm scope and pricing in writing; ask whether estimates are truly free and what is included or excluded.
- Expect a designated point of contact for updates and post-install follow-up; clarify who handles aftercare and how issues will be addressed.
- Inspect cleanup carefully after completion and request removal of nails, debris, and any residual tar or adhesive; document issues if they arise.
- Ask for specific installers or teams involved and request references or prior project photos similar to yours.
- Be wary of high-pressure sales tactics; ensure commitments are within the signed contract and understand remedies if the scope changes.
- Consider a phased approach for multi-trade projects to clarify responsibilities, timelines, and warranty coverage; confirm warranties on workmanship and materials.

Overall, potential customers may experience solid workmanship and professional communication, but should carefully verify scope, pricing, cleanup, and post-project support to avoid common pitfalls reported by some clients.